Support
Last updated: October 3, 2026. Answers to common questions, and a direct line to a human if none of them fit.
I keep losing a level.
Steer into blue gates to grow your squad and avoid red ones. Spend coins on Squad, Damage and Fire Rate upgrades on the home screen, tap the horde to throw grenades, and step out of the red circle when the boss slams.
How do I remove ads?
Open Settings on the home screen and tap Remove Ads. It is a one-time purchase that removes the full-screen ads for good. Optional reward videos stay available if you want the bonus.
I bought Remove Ads but still see ads.
Open Settings and tap Restore Purchases while signed in with the same Apple ID.
Will I lose my progress if I delete the app?
Progress is saved on your iPhone only. Deleting the app removes it. Remove Ads can always be restored.
How do I get a refund?
Apple handles all App Store payments and refunds. Request one at reportaproblem.apple.com with the Apple ID you used.
Still stuck?
Email us with your device model, iOS version and what happened. We answer every message.
Contact
Hold the Bridge is published by VIIONR INFOTECH PRIVATE LIMITED. Questions: email support@approtic.in.